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Frequently Asked Questions

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Testimonials:

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The teak shower seat was easy to assemble and looks good even after many showers. I am ordering a second one.  - Happy customer in Maine.

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""Excellent shower stool! Great quality and easy assembly. Thanks again!"
Tom - Branchburg, NJ

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"Good quality teak. Nice design. Great price. The order arrived 3 days after I placed it. Perfect!"
I.W., Oxford MS

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"Everything you could want from an on-line merchant. Excellent service. Good prices. Easy purchase. Fast delivery. Kept me advised of transaction through e-mails."

L.F., Austin TX

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"Excellent quality with a diverse style of shower seats and the site was so easy to navigate."

Y.C., Glen Rose, TX

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"The website has such a broad selection of styles of excellent quality. Your order process was so secure and easy. It arrived and I love it.  Thank you."

J.D., Asheville, N.C.


Our Teak Shower Seats, Bath Mats, Teak Organizers and Teak Accessories come from Teak grown on environnmentally responsible plantations.

Chose a Question below to find the answer to the most common questions that we are asked.

Question: What is teak?

Answer: Teak is a rot resistant , naturally high in oil content, closed grained hardwood containing silica. These qualities make teak the ideal wood for the shower or bathroom and it is used quite extensively in quality outdoor furniture because it is almost impervious to snow, rain and sunshine. No other hardwood, or oiled softwood for that matter, out performs teak in a bathing environment.

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Question: I am environmentally conscious and concerned about rainforest deforestation so what should I look for in the materials used to make a quality teak shower seat?

Answer: The first thing you want to investigate is the source of your teak. Plantation grown teak, especially from reclaimed ground, means the wood is grown and harvested from sustainable tree farms, not from old growth rain forests. Next you want teak wood that comes from trees at least 40 years old. This means substantial planning and silva culture, practiced by people like yourself, who are concerned about renewable resources and sustainable farming practices, not slash and burn farming as was practiced in the past. The suppliers of your teak shower seats, mats and accessories have a strict policy regarding size, quality and quantity of trees harvested and over plant strong seedlings to assure excellent survivability for many generations. Quality teak farming leads to a living forest attracting a variety of insects, birds and small mammals. You also want to look for either solid brass or stainless steel fasteners, not plated, as these are truly the only metals that are resistant to degradation in a moist environment such as your shower or bath.

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Question: My furniture has some variations in color in the grain. Is this normal?

Answer: All teak wood used to make the products for The Teak Shower Seat are kiln dried to lower the moisture content so the wood may be used in manufacturing usable finished products without warping, cracking or distortion. In the process of kiln drying some colors are accented in the grain and this is perfectly normal. As the wood ages the colors will darken when used indoors and would turn to a natural silver gray color if left outdoors exposed to UV light.

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Question: Why is Teak furniture more expensive than other hardwood furniture on the market?

Answer: There are a number of cheaper hardwoods used for outdoor furniture and all of them are inferior to teak. Iroko is the most common of these woods, and does not have the same life expectancy as teak, let alone the same touch, feel or aesthetic quality. Teak furniture is not expensive when you relate the cost to its life expectancy. Teak has no comparison to any other wood for durability, beauty, strength and longevity under harsh conditions.

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Question: I went on holiday for a couple of weeks and when I returned I noticed some small cracks in the end grain of the wood on my teak shower seat. What should I do about the cracks?

Answer: Simple answer...nothing. I would suspect that you are from a drier climate and while you were gone for two weeks the wood was no longer exposed to moisture from your shower so it is perfectly normal to see some small cracks in the end grain of wood, especially heavier wood cuts. These will naturally close as the wood is exposed to the moisture of a shower or bath and have no effect on the structural integrity of your bath furniture.

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Question: Will my teak stain? How should I clean my teak shower seat and how often?

Answer: Teak is a natural product and, due to the nature of the wood, requires little maintenance. As It is not coated or covered with any varnish or painted products it will react to some spilled materials such as coffee or hair coloring. Care should be taken if the preservation of the natural looking wood is a concern. Other than that an annual or semi-annual scrubbing with a soft bristle brush and a non-detergent soap should be sufficient to keep your furniture piece in fine shape. Most drinks stains will wash out naturally with bathing or can be cleaned down with soapy water and a hard brush. Other damage or stains can be removed, once your furniture is dry, using ordinary sandpaper. The coarseness of sandpaper depends on the degree of damage or depth of the stain. Serious damage or staining requires you start with coarse sandpaper then medium then fine. Slight damage or a shallow stain will only require fine grade sandpaper using a light touch.

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Question: Do you have a warranty on your teak shower seats, bath mats and accessories and do you have a return policy?

Answer: Yes to both. We warrant that our products are free from manufacturing defects, defective materials and workmanship. If you find any product defective in any of these, please contact us at contact@theteakshowerseat.com immediately. We will request a photo or series of photos of the problem to submit to the manufacturer for assessment and if it is determined to be a problem we will issue a Return Materials Authorization Number (RMA#) and send you a new replacement product with a prepaid return label. Your card will be charged for the second item but upon receipt by us of the original defective product, you're second charge will be reversed on your card. If following inspection we believe that the damage does not fall under warranty circumstance we will not replace the product. If however, the product is covered by the warranty we will either repair or replace the damaged product, or offer a store credit towards a future purchase.

If you find the product not what you expected you may return it within 7 days, prepaid, insured, unopened and in new condition, for a full refund less shipping costs and any applicable restocking charges. If a product is not what you expected and the item was sent to you originally as a "free shipping" offer and you return it, the original shipping costs will be deducted from your refund.

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Question: How much, if any, assembly is required with your teak shower seats?

Answer: Most pieces of teak furniture are supplied either fully assembled or flat-packed in sub- assemblies to minimize the amount of final assembly required. All flat-packed items come complete with a pack of fittings and detailed instructions. Due to thoughtful design and the accuracy of our construction no glue is required when assembling the products, only the dowels and/or screws supplied in the fittings pack. In most cases, your teak furniture can be assembled within a few minutes by a single person with only a minimum of tools.

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Question: How long does it take, once an item is ordered, for it to ship?

Answer: All items leave the warehouse in 3-5 business days. Transit shipping time will vary between 5-7 business days. Shipping prices are for ground service to the contiguous 48 states. For faster delivery and service to Alaska and Hawaii please contact our customer service department (contact@theteakshowerseat.com). Once an item ships, you will be sent a tracking number via email.

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